Key Responsibilities

• Deliver excellent service to customers with warmth and professionalism and in accordance to company and legal standards relating to service, food safety, health and safety
• Stay updated on beverage knowledge, including wine, spirits, cocktails, and tea
• Assist guests in taking orders and provide menu recommendations
• Ensure efficient delivery of drinks and snacks according to specifications
• Address bespoke drink requests and maintain customer satisfaction
• Maintain lounge cleanliness and uphold stock levels
• Support Supervisor to ensure smooth day-to-day operations and assist the rest of the lounge team if required

Requirements

• Right to work in Hong Kong
• Minimum age of 18
• HKCEE/ HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage
• Standard of spoken/ written English and Cantonese. Putonghua is an advantage
• Relevant working experience in catering hospitality, fine dining, sizeable luxury hotel, lounge, airport or in similar capacity is an advantage
• Knowledge of wines, spirits, and cocktail is an advantage
• Good team player, and customer-oriented attitude
• Flexibility to work on shift schedulesand work overtime if needed